Contact information

Contact Us

If you have any questions regarding our lighting fixtures, bulb compatibility, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Luma Casa
Website: lumacasa.store
Email: support@lumacasa.store
Phone: +61 419 336 569
Business Address: 15 Sandown Close, Casula, NSW 2170, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for business registration and administrative operations only. Please do not send returned lamps or lighting packages to this address without obtaining an authorized return warehouse address from our support team first.